Introduction
We are committed to protecting your personal data and ensuring transparency in how it is collected and used. This policy explains how we handle your information in accordance with UK GDPR.
Information We Collect
We may collect:
- Name and contact details
- Email address and phone number
- Property or job-related information
- Website usage data (IP address, browser type, pages visited)
How We Collect Data
Your data may be collected when:
- You complete a contact form
- You request a quote or service
- You communicate with us directly
- You browse our website
How We Use Your Information
We use your data to:
- Respond to enquiries
- Provide quotations and services
- Issue reports, certificates, and invoices
- Improve our website and services
- Meet legal and regulatory obligations
Legal Basis for Processing
We process your data based on:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
Data Sharing
We only share data when necessary, such as:
- Regulatory authorities
- Certification bodies
- Accountants or auditors
- Service providers supporting our operations
We do not sell your personal data.
Data Retention
We retain data only as long as necessary for:
- Legal compliance
- Service records
- Certification tracking
Data Security
We take appropriate measures to protect your data from unauthorised access, loss, or misuse.
Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Restrict processing
- Object to data use
- Request data transfer
Contact
If you have any questions about this policy, please contact us through the website.
